Clinical Practice Manager Oncology RN Navigation Program

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
This role is responsible for managing operations of our oncology nurse navigation team. Collaborates with the clinical practice managers of our various clinics and the patient access managers to ensure consistent workflows and patient experience.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Master’s Degree (MBA, MHA or MPH) and/or equivalent combination of education and experience. 
   

• Experience
  3 years of effective leadership experience in a healthcare environment in a large and complex organization. 
   

JOB DUTIES

• Supervision of all staff members according to human resources policies and procedures.
• Responsible for optimization, growth, performance and financial results of the regional clinical centers.
• Responsible for strategic and fiscal planning, management, and accounting for all activities regarding the Ambulatory Services clinical capabilities.
• Develops an efficient and effective collaborative relationship between staff and faculty members, while fostering a positive working relationship.
• Assures faculty fulfillment of all obligations and responsibilities in patient care, teaching and research, as well as assuring complete compliance with all federal and state regulations and laws.
• Measures and reports the quality of clinical outcomes and patient satisfaction.
• Evaluates and recommends investment in technology upgrades associated with the clinical practice specialties, such as: obstetrics and genecology, orthopedic surgery, diagnostic imaging, oncology services, cardiology services, and adult primary care (family medicine & general internal medicine).
• Conducts regular skill development activities for practice staff on all aspects of financial, budget, revenue cycle management, operational, managed care and personnel management tasks. Assists in establishing effective benchmarking tools.
• Provides on-going training on fee schedule development, managed care contracting, appointment and staff scheduling, coding, billing and collection processes, data collection and analysis and reporting requirements.
• Develops training and continuing education activities based on individual practice needs.
• Works with practice staff to optimize all leases, equipment purchases, maintenance and vendor contracts.
• Assists in developing effective systems for purchasing and maintaining practice’s inventory of office and medical supplies.
• Provides assistance with establishing effective patient confidentiality (HIPAA) and billing compliance activities. Helps practices integrate systems and programs with UTSW as required. Provides advice on dealing with regulatory and governmental agencies.
• Works with practice staff to establish effective internal controls. Coordinates with legal and UTSW experts as necessary.
• Maintains professional affiliations to enhance professional growth and remain current with the latest trends in healthcare; and specifically, the delivery of ambulatory care.
• Arranges appropriate call schedules as needed.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.