Financial Analysis Manager, Student Services
Location Type: Hybrid
Job Number: 892729
Category: Professional & Executive
Job Number: 892729
Category: Professional & Executive
WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
UT Southwestern Medical Center is seeking a Student Accounting Financial Analysis Manager to join our Student Services Finance Department. This leadership role supervises a dedicated team of accountants, supports the Bursar, and plays a key part in managing student financial operations, ensuring compliance with federal and institutional regulations, and driving strategic initiatives that enhance the student financial experience. The ideal candidate will bring strong technical skills, a student-centered mindset, collaborative disposition, and a passion for continuous process improvement. We are looking for someone who is energetic, personable, and creative—a natural leader who can inspire their team and foster a positive, engaging work environment. This is an exciting opportunity to build upon a solid foundation and help shape a culture of service that meets the evolving needs of our diverse student population. Our vision is to deliver exceptional customer service through professional, courteous, and timely support. We are committed to ensuring students have the guidance and accurate financial information they need to make informed decisions that support their academic success.
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
EXPERIENCE AND EDUCATION
Required
Preferred
PRIMARY JOB DUTIES
Lead and manage student accounting operations, including oversight of third-party billing, payment plans, refunds, Leave of absence, collections, and reconciliation processes to ensure accuracy, efficiency, and compliance with institutional policies and Title IV regulations.
Supervise, train, and evaluate Student Accounting staff, fostering a collaborative and professional work environment that promotes continuous learning and high performance.
Collaborate with Student Services areas (Admissions, Financial Aid, Registrar, Student Center) and IT departments to support student success, streamline financial operations, and resolve account-related issues.
Develop and implement strategic initiatives aimed at enhancing the student financial experience, including clear communication of billing procedures, payment deadlines, and available financial support options.
Serve as a primary resource for students and academic departments, representing Student Accounting during orientations and providing guidance on financial matters throughout the student lifecycle.
Manage and maintain Student Accounting website content and departmental communication channels, ensuring timely updates and accurate information dissemination through newsletters and promotional materials.
Oversee student health insurance compliance, ensuring timely resolution of issues and adherence to UT System requirements and institutional standards,
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
Why are top candidates in so many professional fields – including customer service, finance, and human resources, to name a few – choosing UT Southwestern Medical Center as a career home? Simple. They know that they will work among a team of people who bring their best every day to support a health organization that’s breaking new ground in dozens of ways. That’s what we can offer you.
It takes a lot to keep UT Southwestern at the forefront, where world-class patient care, acclaimed medical education, and innovative research breakthroughs are common occurrences. When you join us, those are the challenges you’ll share. Our organization has taken on serious commitments and responsibilities within a rapidly evolving health care system.
Change is a constant, so our work supporting this complex matrix of business and systems needs must rise to the highest level of professionalism, collaboration, and innovation. That’s true for every role across the Medical Center and represents why this can be the most challenging work of your career.